International Journal of Advanced Research and Review

Abstract

For today, the management system based on key performance indicators (KPI) is one of the most
effective systems from the perspective of complex-structure enterprises management. It helps to
channel the company’s activity in general and its units to achieve strategic goals, increase
process performance and estimate their efficiency. In the framework of a big corporation the
system of key performance indicators make it possible to evaluate the contribution of each unit
in achieving corporate-wide goals, to provide communication between units and establish
strategic management scheme. Based on such significance as well as to undermine the KPI
Framework process at LIGION Herbal Limited, the study has been conducted. The aim of this
study is to get a clear understanding of the organization's KPI Process as well as its possible
prospects & problems. The company for the study was chosen followed by a convenient
technique and the sample was chosen followed by the purposive sampling technique. The study
has tried to make the sample data as heterogeneous as possible for perfect analysis. The report
has brought the current practices of KPI at the organization at its best. The findings of the study
progressed toward many prospects such as uniqueness of attributes in accordance to various
departments as well has having common attributes and therefore proving the unbiased evaluation
they are looking forward to. Whilst that in place, there has been some crucial problems identified
such as a concentration of top-down method only as well as lack of top management’s support