SERVICE QUALITY OF E-BANKING SERVICES AND CUSTOMER SATISFACTION. INTERNATIONAL JOURNAL OF ADVANCED RESEARCH AND REVIEW (IJARR), [S. l.], v. 1, n. 6, p. 20–28, 2016. Disponível em: https://www.ijarr.org/index.php/ijarr/article/view/408.. Acesso em: 13 may. 2026.